KEYDIAL

Job Summary

Job Type Full_time

Working Hours 8

Working Days 6

Work Mode WFO

Position Fill Time Immediate

Hiring Frequency quarterly

Responsibilities

• Assist clients with loan applications and explain available loan products and eligibility criteria.
• Collect, verify, and process all required documents for loan applications.
• Coordinate with internal departments such as credit, accounts, and operations to ensure timely loan processing.
• Maintain and update loan files and customer records accurately in the system.
• Follow up with customers for pending documents or clarifications.
• Ensure adherence to company policies, KYC norms, and RBI guidelines.
• Prepare and maintain daily loan status reports and MIS data.
• Support the team in loan disbursal activities and post-disbursal documentation.
• Handle customer queries courteously and professionally.
• Participate in promotional or marketing activities related to loan products, if required.

Required Skills

• Good communication and interpersonal skills.
• Strong attention to detail and organizational ability.
• Basic knowledge of financial products or loan processing (preferred).
• Proficiency in MS Office (Excel, Word, Outlook).
• Ability to work effectively in a team environment.